Chargebacks are pretty common when it relates to subscription box merchant accounts and this can happen for a variety of reasons, but it does not really matter why, these chargebacks will categorize your business as high risk – and all this means is that your subscription box company will require a high-risk merchant account. It’s essential to find out the most common abused reason for a chargeback dispute and learn how to fight them.

The main complaint from customers who file chargebacks against a subscription box merchant account happen when members believe the subscription box will include specific items and are disappointed when the membership ends up not giving them what they believe should be in the subscription box and as a result they issue a “failure to deliver” chargeback.